Shipping policy

1. Order Processing Time
  • Timeline: All orders are processed within 1 to 3 business days.
  • Details: Processing includes order verification, quality checks, and packaging with our suppliers. Orders are not processed or shipped on weekends or major holidays.
2. Estimated Delivery Windows
  • Standard Shipping: Please allow 7 to 21 business days for your items to arrive.
  • Note: Delivery timelines are estimates and begin from the date of shipment, not the date of your order. Inclement weather, customs delays, or peak shopping seasons may occasionally impact these windows.
3. Multiple Shipments Note
  • Separate Packages: If you order multiple items, they may arrive in separate packages on different days.
  • Why: We work with a network of global suppliers to bring you the best prices. This means different items in the same order are often dispatched from different fulfillment centres.
4. Tracking & Duties
  • Tracking Numbers: You will receive a shipment confirmation email with a tracking number as soon as your order leaves the warehouse.
  • Customs and Duties: International shipments may be subject to import taxes, duties, and customs fees levied by your country. These charges are not included in our shipping costs and are the sole responsibility of the customer.